Complaint #1726928 submitted on 01/04/2016 relating to Amscot Corporation. Complaint relates to Consumer Loan Installment loan - Problems when you are unable to pay .
Complaint was submitted via Web and sent to the company on Monday 4th January 2016.
I received a cash advance. When it was due I called and asked for a 4 day extension. I was denied for the first time in 5 years. I was told by " XXXX '' that the check would be deposited in two days knowing that my check will bounce. Then she said that I 'd have a $ XXXX fee from Amscot and XXXX {$35.00} return check charge from my bank. I told her that my mortgage payment will bounce. I was never told that I could n't receive an extension, nor was I offered any other assistance.
I called the Corporate Office and was told the same, except she said that had I called earlier I could have received assistance. I called XXXX/XXXX/15.
| Company | Amscot Corporation |
| Complaint ID | 1726928 |
| Date Received | 01/04/2016 |
| Product | Consumer Loan Installment loan |
| Issue | Problems when you are unable to pay |
| State/ZIP Code | FL 336XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 01/04/2016 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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