Genesis Lending Complaint: Dealing with my lender or servicer

#1725517 4 Jan 2016

Student loan Non-federal student loan

Complaint #1725517 submitted on 01/04/2016 relating to Genesis Lending. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Received bad information about my loan.

Complaint was submitted via Web and sent to the company on Thursday 7th January 2016.

Company Genesis Lending
Complaint ID 1725517
Date Received 01/04/2016
Product Student loan Non-federal student loan
Issue Dealing with my lender or servicer Received bad information about my loan
State/ZIP Code TX 77083
Consumer Consent Consent not provided
Company Public Response Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company Response To Customer Closed with explanation
Submitted Web 01/07/2016
Result Timely Response: Yes, Consumer Disputed: No
 

Have you dealt with Genesis Lending?

Leave your comments and feedback below.