Complaint #1797464 submitted on 02/22/2016 relating to Receivables Performance Management LLC. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - False statements or representation Attempted to collect wrong amount.
Complaint was submitted via Web and sent to the company on Monday 22nd February 2016.
XXXX XXXX in XXXX Florida fraudently charged my credit card after agreeing to only use it for a {$1.00} XXXX time to get me started. They did that I repeated on tape that that was all I approved 5 times they agreed. Then they charged my card {$100.00} the next month forcing me to file a complaint and close my account at a cost to myself. Then I asked them to correct their billing they sent me a XXXX fee which again i was recorded agreeing to and no more then the charged the {$100.00} against a card instead of the {$49.00}. Then they would n't reduce it to what they promised I sent XXXX emails. They refused tried to negotiate {$60.00} instead of {$79.00} plus installation of XXXX which orginally they said was free. Now after I disconnected and repeatedly asked for bills at the {$49.00} for the XXXX month I was with them and sent back all my equipment which was verified with them and emailed XXXX more times they said they would have a manager review and work with me. They did n't they sent it to a collection agency fraudently. it was disputed at their level XXXX times via phone and email never verified now they have sent it to a collection agency and trying to charge for equipment they verified they received and XXXX know what else after they broke our contract by defrauding me with the use of my bank account and charging more then agreed. XXXX is disgusting in their fraud of lies of cost in using a bank account in a way not autherized and now not verifying a debt I demanded of them. Lastly my wife set up this account using my name and social security number which I didnt approve
| Company | Receivables Performance Management LLC |
| Complaint ID | 1797464 |
| Date Received | 02/22/2016 |
| Product | Debt collection Other (i.e. phone, health club, etc.) |
| Issue | False statements or representation Attempted to collect wrong amount |
| State/ZIP Code | FL 349XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/22/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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