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Amex Complaint: Credit card #1726839

Amex Complaint: Customer service / Customer relations

#1726839 4 Jan 2016

Credit card

Complaint #1726839 submitted on 01/04/2016 relating to Amex. Complaint relates to Credit card - Customer service / Customer relations .

Complaint was submitted via Web and sent to the company on Monday 4th January 2016.

Narrative (may be redacted).

I was enrolled in a premium auto protection by American Express. There was a charge on my account that should have not been charge. They are stating they are unwilling to do anything as its a valid charge. I have tried to do everything to get this resolved and they have been unwilling to resolve the issue.

Company Amex
Complaint ID 1726839
Date Received 01/04/2016
Product Credit card
Issue Customer service / Customer relations
State/ZIP Code PA 196XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with monetary relief
Submitted Web 01/04/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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