Merchants and Professional Bureau, Inc. Complaint: Cont'd attempts collect debt not owed

#1726496 3 Jan 2016

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1726496 submitted on 01/03/2016 relating to Merchants and Professional Bureau, Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Cont'd attempts collect debt not owed Debt was paid.

Complaint was submitted via Web and sent to the company on Wednesday 6th January 2016.

Narrative (may be redacted).

In XXXX I had an over due electric bill of {$430.00}. I was incarcerated until XXXX. The billed was turned over to a collection agency. I was paroled XXXX/XXXX/XXXX. I went to have my electric turned back on and was informed I owed them {$430.00} for the past due bill. I paid the {$430.00} directly to the electric company so they would turn my electric back on. I checked my credit report in XXXX and found that the collection for the past due bill was on my credit report from a collection agency. I submitted a dispute via XXXX with experian. I got a letter from the collection agency about my dispute, they said it was a valid debt that I had to pay. What do I do now?

Older American

Company Merchants and Professional Bureau, Inc.
Complaint ID 1726496
Date Received 01/03/2016
Product Debt collection Other (i.e. phone, health club, etc.)
Issue Cont'd attempts collect debt not owed Debt was paid
State/ZIP Code TX 786XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 01/06/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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