Complaint #1723428 submitted on 12/31/2015 relating to AllianceOne Recievables Management. Complaint relates to Debt collection I do not know - Taking/threatening an illegal action Seized/Attempted to seize property.
Complaint was submitted via Web and sent to the company on Tuesday 5th January 2016.
Did not see a category that fit perfectly. A debt collection company named Alliance One, XXXX XXXX XXXX XXXX XXXX, WA XXXX charged our credit card {$30.00} without our knowledge or consent. We have never been contacted by Alliance One in any way. When I called Alliance One they confirmed the charge based on the charge date, the charge amount, and the last XXXX digits of the credit card account, at which point they gave me a reference number. They did not ask any questions ( name, address, date of birth, etc. ) to confirm that I was the actual person related to the charge, which amounts to Disclosure of Verification of Debt. They transferred me to another person who then wanted all kinds of personal information but refused to explain who the company was, what the credit card charge was for, or how they got my credit card information to begin with. We had to have our credit card cancelled and a new card issued.
| Company | AllianceOne Recievables Management |
| Complaint ID | 1723428 |
| Date Received | 12/31/2015 |
| Product | Debt collection I do not know |
| Issue | Taking/threatening an illegal action Seized/Attempted to seize property |
| State/ZIP Code | CA 945XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 01/05/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.