Complaint #1723335 submitted on 12/31/2015 relating to Razor Capital, LLC. Complaint relates to Debt collection Credit card - Communication tactics Threatened to take legal action.
Complaint was submitted via Web and sent to the company on Thursday 31st December 2015.
In XXXX 2015, I received a court summons from XXXX XXXX XXXX for a debt. I responded via certified mail within the XXXX time frame asking for proof of the debt and for more information. I received no response. The week of XXXX, XXXX/XXXX/15 I believe it was, I received another court document from XXXX XXXX XXXX asking for a motion of default judgement against me. I was never contacted by Razor Capital, their client, nor was I ever contacted by XXXX & XXXX before receiving a court notice in XXXX. I have called multiple times and asked for the person named in the documents and he is never available. I have never even been given the opportunity to try and settle this claim. No reasonable offer has been made. There has been no communication other than XXXX court notices. I wish to avoid court if at all possible by I have never been contacted to try and work anything out. How can you threaten someone like this? Most companies send multiple letters or correspondence trying to resolve their issues before taking things to this level. I do not understand how people can do business in this manner. I looked up Razor Capital and they have numerous consumer complaints against them for collection efforts. Is this why they felt the need to send a law firm after me? If this debt is in fact valid, I would like nothing more than to come to a fair solution for both sides. All I 'm asking for is communication besides being threatened with court notices. Ca n't this be settled in a civilized manner?
Company | Razor Capital, LLC |
Complaint ID | 1723335 |
Date Received | 12/31/2015 |
Product | Debt collection Credit card |
Issue | Communication tactics Threatened to take legal action |
State/ZIP Code | OH 440XX |
Consumer Consent | Consent provided |
Company Public Response | Company believes it acted appropriately as authorized by contract or law |
Company Response To Customer | Closed with explanation |
Submitted | Web 12/31/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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