Sallie Mae Complaint: Improper contact or sharing of info

#1721332 30 Dec 2015

Debt collection I do not know

Complaint #1721332 submitted on 12/30/2015 relating to Sallie Mae. Complaint relates to Debt collection I do not know - Improper contact or sharing of info Talked to a third party about my debt.

Complaint was submitted via Web and sent to the company on Wednesday 30th December 2015.

Narrative (may be redacted).

On Monday, XXXX XXXX, 2015, My next door neighbor received a voicemail message from a XXXX XXXX, Sallie Mae Student Loans, who left a phone number XXXX, ext. XXXX, asking my neighbor to contact me about someone I am related to, regarding time sensitive information she had for him.
This is very disturbing and a clear violation of privacy.

Company Sallie Mae
Complaint ID 1721332
Date Received 12/30/2015
Product Debt collection I do not know
Issue Improper contact or sharing of info Talked to a third party about my debt
State/ZIP Code IL 602XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 12/30/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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