Complaint #1722144 submitted on 12/30/2015 relating to American Credit Acceptance, LLC. Complaint relates to Consumer Loan Vehicle loan - Taking out the loan or lease .
Complaint was submitted via Web and sent to the company on Wednesday 30th December 2015.
I purchased a vehicle on XXXX from XXXX and I was approved twice through American Credit Acceptance. Now I am receiving a call from XXXX stating that I need to return the vehicle because they could not verify my income. I have been working XXXX for 13+ years and its not hard to find out. I received another call that stated that ACA was not going to finance the vehicle now. My question is why was I approved not once but XXXX in one day and now all of a sudden after I have had the car for 13 days they are declining my approval? I called the company that is in my contract for approving my car laon and they do n't even have me in there system with a name or anything pertaining to the car I received. XXXX is n't telling me anything but bring the car back and they ca n't even give me answers as to why this is happening.
| Company | American Credit Acceptance, LLC |
| Complaint ID | 1722144 |
| Date Received | 12/30/2015 |
| Product | Consumer Loan Vehicle loan |
| Issue | Taking out the loan or lease |
| State/ZIP Code | MS 390XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/30/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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