Amex Complaint: Unauthorized transactions/trans. issues

#1721322 30 Dec 2015

Prepaid card General purpose card

Complaint #1721322 submitted on 12/30/2015 relating to Amex. Complaint relates to Prepaid card General purpose card - Unauthorized transactions/trans. issues .

Complaint was submitted via Web and sent to the company on Tuesday 5th January 2016.

Narrative (may be redacted).

had a withdrawal of XXXX on my amex serve card at a place Ive never been, I sent in what they asked twiced I have a paper trail of this happen in my phone, they were rude and closed my acct.

Company Amex
Complaint ID 1721322
Date Received 12/30/2015
Product Prepaid card General purpose card
Issue Unauthorized transactions/trans. issues
State/ZIP Code SC 297XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with monetary relief
Submitted Web 01/05/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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