Complaint #1721140 submitted on 12/29/2015 relating to Genesis Lending. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Need information about my balance/terms.
Complaint was submitted via Web and sent to the company on Monday 4th January 2016.
| Company | Genesis Lending |
| Complaint ID | 1721140 |
| Date Received | 12/29/2015 |
| Product | Student loan Non-federal student loan |
| Issue | Dealing with my lender or servicer Need information about my balance/terms |
| State/ZIP Code | PA 15235 |
| Consumer Consent | Consent not provided |
| Company Public Response | Company believes complaint caused principally by actions of third party outside the control or direction of the company |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 01/04/2016 |
| Result | Timely Response: No, Consumer Disputed: No |
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