Bank of America Complaint: Problems caused by my funds being low

#1720250 29 Dec 2015

Bank account or service Checking account

Complaint #1720250 submitted on 12/29/2015 relating to Bank of America. Complaint relates to Bank account or service Checking account - Problems caused by my funds being low .

Complaint was submitted via Web and sent to the company on Tuesday 29th December 2015.

Narrative (may be redacted).

Over the long Holiday weekend my account fell below the balance needed. XXXX minus. So on Saturday XX/XX/XXXX I went to the bank and deposited XXXX into the account and brought it to about XXXX positive. It remained positive and was enough in the account to cover all small incoming. On Tuesday my account went to XXXX positive to minus XXXX of overdraft fees. I called Bank of America and asked for help in the matter. During the conversation the lady asked me where I lived and I said XXXX XXXX Ca. She replied Oh that 's the wealthy part of Ca. Which is untrue. I replied I 'm on XXXX for a XXXX like really? She declined to credit and charges cause the computer says so.

Company Bank of America
Complaint ID 1720250
Date Received 12/29/2015
Product Bank account or service Checking account
Issue Problems caused by my funds being low
State/ZIP Code CA 922XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with monetary relief
Submitted Web 12/29/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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