Receivables Performance Management LLC Complaint: Communication tactics

#1720702 29 Dec 2015

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1720702 submitted on 12/29/2015 relating to Receivables Performance Management LLC. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Communication tactics Frequent or repeated calls.

Complaint was submitted via Web and sent to the company on Monday 4th January 2016.

Narrative (may be redacted).

They call several times a day ( 3-6 ). When I answer, I hear music and I hang up. On the one occasion I spoke with someone, I asked for the address and account number so I could set up a monthly payment with my bank. They told me they could n't give me an account number until debt was paid off. I told them I refuse to give my banking information but would be more than happy to set up payments via my bank. They insisted they only accept debit or credit card information. I thanked them for their time and hung up.They continue to call several times a day. They left a message 1 time with a different number to call. I Googled the company and neither number I have for them matches the ones on their website.

Company Receivables Performance Management LLC
Complaint ID 1720702
Date Received 12/29/2015
Product Debt collection Other (i.e. phone, health club, etc.)
Issue Communication tactics Frequent or repeated calls
State/ZIP Code AZ 850XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 01/04/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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