Genesis Lending Complaint: Dealing with my lender or servicer

#1720736 29 Dec 2015

Student loan Non-federal student loan

Complaint #1720736 submitted on 12/29/2015 relating to Genesis Lending. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Received bad information about my loan.

Complaint was submitted via Web and sent to the company on Tuesday 29th December 2015.

Narrative (may be redacted).

I am seeking information about my Genesis loans through XXXX in XXXX, PA. I have heard about all of the loan forgiveness because of the XXXX XXXX settlement. I was one of the many students who were talked into the lending scheme brought on by these schools and Genesis lending company. I was charged horrible interest payments that I could n't afford, while still in school. As well as, pulled out of class because I could not afford payments. Horrible interest rates still haunt me, along with unreasonable monthly payments. I am already on deferment, on which they still require me to make minimum payments. I have a loan balance of {$21000.00} and have no idea how I will be able to keep up with this. I feel as though I was a victim as well as other students who have already had their loans forgiven. The way the company went about handing these loans out to young students who know nothing about them, was wrong. My loan servicer XXXX told me that Genesis has already handled the persons eligible for forgiveness and passed me along to their company. So my question is, why was I considered not eligible? I attended school in XX/XX/XXXX-XX/XX/XXXX and suffered just like everyone else who attended these scheming schools. Please help!

Company Genesis Lending
Complaint ID 1720736
Date Received 12/29/2015
Product Student loan Non-federal student loan
Issue Dealing with my lender or servicer Received bad information about my loan
State/ZIP Code PA 183XX
Consumer Consent Consent provided
Company Public Response Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company Response To Customer Closed with explanation
Submitted Web 12/29/2015
Result Timely Response: No, Consumer Disputed: No
 

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