The CMI Group, Inc. Complaint: Debt collection #1719729

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                $this->_File = $path->openFile('c+');
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Cake\Cache\Engine\FileEngine::write() - CORE/src/Cache/Engine/FileEngine.php, line 134
Cake\Cache\Cache::write() - CORE/src/Cache/Cache.php, line 234
Cake\Database\Schema\CachedCollection::describe() - CORE/src/Database/Schema/CachedCollection.php, line 67
Cake\ORM\Table::schema() - CORE/src/ORM/Table.php, line 429
Cake\ORM\Table::primaryKey() - CORE/src/ORM/Table.php, line 505
Cake\ORM\Table::get() - CORE/src/ORM/Table.php, line 1163
App\Controller\ComplaintsController::view() - APP/Controller/ComplaintsController.php, line 54
Cake\Controller\Controller::invokeAction() - CORE/src/Controller/Controller.php, line 429
Cake\Routing\Dispatcher::_invoke() - CORE/src/Routing/Dispatcher.php, line 114
Cake\Routing\Dispatcher::dispatch() - CORE/src/Routing/Dispatcher.php, line 87
[main] - ROOT/webroot/index.php, line 41

Warning (512): _cake_model_ cache was unable to write 'default_complaints' to Cake\Cache\Engine\FileEngine cache [CORE/src/Cache/Cache.php, line 244]

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                ),
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Cake\Cache\Cache::write() - CORE/src/Cache/Cache.php, line 244
Cake\Database\Schema\CachedCollection::describe() - CORE/src/Database/Schema/CachedCollection.php, line 67
Cake\ORM\Table::schema() - CORE/src/ORM/Table.php, line 429
Cake\ORM\Table::primaryKey() - CORE/src/ORM/Table.php, line 505
Cake\ORM\Table::get() - CORE/src/ORM/Table.php, line 1163
App\Controller\ComplaintsController::view() - APP/Controller/ComplaintsController.php, line 54
Cake\Controller\Controller::invokeAction() - CORE/src/Controller/Controller.php, line 429
Cake\Routing\Dispatcher::_invoke() - CORE/src/Routing/Dispatcher.php, line 114
Cake\Routing\Dispatcher::dispatch() - CORE/src/Routing/Dispatcher.php, line 87
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#1719729 29 Dec 2015

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1719729 submitted on 12/29/2015 relating to The CMI Group, Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Improper contact or sharing of info Talked to a third party about my debt.

Complaint was submitted via Web and sent to the company on Tuesday 29th December 2015.

Narrative (may be redacted).

I had an account with XXXX, XXXX. I closed the account in XXXX, and in XXXX I received a debt collection notice from a third party. After contacting the collection agency to officially dispute the debt I contacted XXXX. After speaking with multiple representatives I was informed that their policy on account closures is to -Obtain a new address -Inform the customer about the final bill -Ensure payment for the final bill amount.

None of those steps were followed. We moved, set up USPS mail forwarding to our new address, and continued with life.
XXXX claims they have sent XXXX bills to our old address. None of them were forwarded. The collection agency sent the collections notice to our current address.

A XXXX representative gave me the number to their collections department, which went to a different third-party agency than the one that sent me the collections notice.

The stance from XXXX is " We did everything wrong, can not provide you with a transcript of our conversations or a copy the recorded conversations with our representatives, so pay up. '' The collection agency does not respond to any written communication by me regarding the dispute or any resolution. I am currently seeking an attorney.

Servicemember

Company	The CMI Group, Inc.
Complaint ID	1719729
Date Received	12/29/2015
Product	Debt collection Other (i.e. phone, health club, etc.)
Issue	Improper contact or sharing of info Talked to a third party about my debt
State/ZIP Code	GA 302XX
Consumer Consent	Consent provided
Company Public Response	Company believes it acted appropriately as authorized by contract or law
Company Response To Customer	Closed with explanation
Submitted	Web 12/29/2015
Result	Timely Response: Yes, Consumer Disputed: No

The CMI Group, Inc. Complaint: Improper contact or sharing of info

#1719729 29 Dec 2015

Debt collection Other (i.e. phone, health club, etc.)

Narrative (may be redacted).

Have you dealt with The CMI Group, Inc.?