Complaint #1720972 submitted on 12/29/2015 relating to Amex. Complaint relates to Credit card - Rewards .
Complaint was submitted via Web and sent to the company on Tuesday 5th January 2016.
I signed up for an XXXX Gold Rewards Card XX/XX/XXXX and promptly met the minimum spend requirement of {$1000.00}. The offer from XXXX was XXXX MR points upon completing the spend. These points have always been credited within 5 business days of meeting the spend and I 've yet to see them hit the account. Nobody at XXXX is helping me get the points into my account.
| Company | Amex |
| Complaint ID | 1720972 |
| Date Received | 12/29/2015 |
| Product | Credit card |
| Issue | Rewards |
| State/ZIP Code | IL 605XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 01/05/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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