Complaint #1719021 submitted on 12/29/2015 relating to Army and Air Force Exchange Service. Complaint relates to Debt collection Credit card - Communication tactics Threatened to take legal action.
Complaint was submitted via Web and sent to the company on Tuesday 29th December 2015.
On XXXX XXXX, 2015 I received a letter from XXXX XXXX threatening to garnish my wages if I did n't make payment arrangements to settle an old account, {$5500.00}. I spoke to XXXX XXXX, account manager, of XXXX XXXX , XXXX and he informed me that I needed to pay XXXX % before I could make any arrangements. I said I did n't have that amount of money and he insisted I contact my bank, or another bank, and request a debt consolidation loan ; failure to do so would require them to garnish my wages. My credit report shows this account as closed, owning XXXX. I contacted legal services and told to contact you.
Servicemember
| Company | Army and Air Force Exchange Service |
| Complaint ID | 1719021 |
| Date Received | 12/29/2015 |
| Product | Debt collection Credit card |
| Issue | Communication tactics Threatened to take legal action |
| State/ZIP Code | CA 919XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/29/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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