Ocwen Complaint: Loan servicing, payments, escrow account

#1718594 28 Dec 2015

Mortgage Other mortgage

Complaint #1718594 submitted on 12/28/2015 relating to Ocwen. Complaint relates to Mortgage Other mortgage - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Monday 28th December 2015.

Narrative (may be redacted).

On XXXX/XXXX/15 Ocwen Loan XXXX receipt of {$24000.00} for XXXX/XXXX/15 " contractual payment for {$8900.00}. " On XXXX/XXXX/15 the funds were presented to your banking institution for payment ''. " There was an instance were the XXXX for some reasons was not able to read the details off the check, which caused the check to result in a chargeback ''. Ocwen ACTS and ERRORS caused them to CHARGE ME A LATE FEE of {$440.00} and send a XXXX/XXXX/15 " URGENT DELINQUENCY NOTICE TO AVOID FORECLOSURE ''. ( Page # XXXX )

Company Ocwen
Complaint ID 1718594
Date Received 12/28/2015
Product Mortgage Other mortgage
Issue Loan servicing, payments, escrow account
State/ZIP Code CA 910XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 12/28/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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