Complaint #1717643 submitted on 12/28/2015 relating to TCF National Bank. Complaint relates to Bank account or service Checking account - Problems caused by my funds being low .
Complaint was submitted via Web and sent to the company on Monday 28th December 2015.
TCF Processed debits before credits on my account and then charged an overdraft fee of {$37.00}. I specifically called TCF the very day the transactions were pending and they told me the credit from the deposit would process before the debit payments. In fact they did the opposite and the account was never overdrawn if credits were processed before debits.
| Company | TCF National Bank |
| Complaint ID | 1717643 |
| Date Received | 12/28/2015 |
| Product | Bank account or service Checking account |
| Issue | Problems caused by my funds being low |
| State/ZIP Code | IL 606XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 12/28/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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