Complaint #1797570 submitted on 02/22/2016 relating to Bank of America. Complaint relates to Credit card - APR or interest rate .
Complaint was submitted via Web and sent to the company on Monday 22nd February 2016.
Bank of America issues introductory rates of 0.00 % interest. They would show that interest rate and expiration date of that rate in a certain part of the page when viewing your transactions. Near the end of your introductory rate that effected all purchases, they would offer 0.00 % on balance transfers. They would stop showing when the 0.00 % expired for the first period and only show the second period. The only problem to me is that this is on the exact same part of the page that previously showed the introductory rate. This seems like an unfair and deceptive practice. I was charged interest because I thought that the introductory rate was still on that part of the page.
| Company | Bank of America |
| Complaint ID | 1797570 |
| Date Received | 02/22/2016 |
| Product | Credit card |
| Issue | APR or interest rate |
| State/ZIP Code | MO 658XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 02/22/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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