Complaint #1718201 submitted on 12/28/2015 relating to Amex. Complaint relates to Credit card - Closing/Cancelling account .
Complaint was submitted via Web and sent to the company on Monday 28th December 2015.
I established a payment plan with American Express that was not enforced and the account was closed against my wishes and Amex failed to uphold it 's end of the bargain. I had a set date for repayment and when I contacted them, they just said the account was closed and no payments could be made.
| Company | Amex |
| Complaint ID | 1718201 |
| Date Received | 12/28/2015 |
| Product | Credit card |
| Issue | Closing/Cancelling account |
| State/ZIP Code | NY 125XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/28/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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