Amex Complaint: Managing, opening, or closing account

#1715425 24 Dec 2015

Prepaid card Mobile wallet

Complaint #1715425 submitted on 12/24/2015 relating to Amex. Complaint relates to Prepaid card Mobile wallet - Managing, opening, or closing account .

Complaint was submitted via Web and sent to the company on Tuesday 29th December 2015.

Narrative (may be redacted).

My account was closed without notification and that is a breach of contract. They had access to personal information and should have notified me before closing an account.

Company Amex
Complaint ID 1715425
Date Received 12/24/2015
Product Prepaid card Mobile wallet
Issue Managing, opening, or closing account
State/ZIP Code NY 113XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 12/29/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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