Real Time Resolutions Complaint: Loan servicing, payments, escrow account

#1715819 23 Dec 2015

Mortgage Conventional adjustable mortgage (ARM)

Complaint #1715819 submitted on 12/23/2015 relating to Real Time Resolutions. Complaint relates to Mortgage Conventional adjustable mortgage (ARM) - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Wednesday 23rd December 2015.

Narrative (may be redacted).

Real Time Resolutions XXXX I do not understand why this account is reporting XXXX on mine and my husband 's credit file. There is also a late payment on XXXX that is being reported that is not accurate. Please update and correct my credit file immediately or delete these accounts of our credit files!

Company Real Time Resolutions
Complaint ID 1715819
Date Received 12/23/2015
Product Mortgage Conventional adjustable mortgage (ARM)
Issue Loan servicing, payments, escrow account
State/ZIP Code CA 958XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 12/23/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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