ACE Cash Express Inc. Complaint: Applied for loan/did not receive money

#1715063 23 Dec 2015

Payday loan Payday loan

Complaint #1715063 submitted on 12/23/2015 relating to ACE Cash Express Inc.. Complaint relates to Payday loan Payday loan - Applied for loan/did not receive money Applied for loan/did not receive money.

Complaint was submitted via Web and sent to the company on Wednesday 6th January 2016.

Narrative (may be redacted).

Ace cash express let me pay my loan. Then after. The loan was paid off the cashier stated we are closing so we are not going to renew any loans. They were supposed to close XXXX but they are still doing business. They left me broke and almost homeless because that was my way to make ends meet in between paychecks. That was n't right and they have done a few people like that. That 's not good business. Something needs to be done. Then after we paid the cashier stated we will get the money from we ever do n't pay. We will debit people account for the money that is due.

Company ACE Cash Express Inc.
Complaint ID 1715063
Date Received 12/23/2015
Product Payday loan Payday loan
Issue Applied for loan/did not receive money Applied for loan/did not receive money
State/ZIP Code TN 374XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 01/06/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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