Complaint #1713079 submitted on 12/23/2015 relating to Bank of Hawaii. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Cont'd attempts collect debt not owed Debt was discharged in bankruptcy.
Complaint was submitted via Web and sent to the company on Wednesday 23rd December 2015.
I was never properly informed of any liens or judgement until XXXX/XXXX/XXXX. I filed bankruptcy in XXXX with knowledge that all debts were XXXX. As of XXXX/XXXX/XXXX XXXX XXXX I received a call as well as an email directly from Bank Of Hawaii ( lienor ) asking for payment and they are not willing to settle. Bank Of Hawaii collection department representative XXXX XXXX emailed me judgement papers to show me a break down of the initial payoff, as, well as, made me aware that interest and per diem will be charged continuously until debt is satisfied. XXXX/XXXX/XXXX XXXX XXXX XXXX XXXX XXXX sent a payoff request thru email. After speaking to our attorney I was made aware that all debts should have been discharged and it is in violation for the debtor to request payment. I am aware that a motion can be filed to resolve this matter. I will take legal actions if necessary. Prior to discovering this situation I was never made aware of this debt. Had I been properly made aware in XXXX, I would have attempted to take care of this matter. I was never properly informed, I had no knowledge of a per diem fee, as well as, interested being added daily since XXXX till current. This matter was brought to my attention thru Escrow. After cleaning up my credit and trying to make an attempt to purchase my first home for my family of XXXX, this situation has stolen my opportunity to move forward in providing a stable home for my family. Please advise.
Company | Bank of Hawaii |
Complaint ID | 1713079 |
Date Received | 12/23/2015 |
Product | Debt collection Other (i.e. phone, health club, etc.) |
Issue | Cont'd attempts collect debt not owed Debt was discharged in bankruptcy |
State/ZIP Code | HI 967XX |
Consumer Consent | Consent provided |
Company Public Response | |
Company Response To Customer | Closed with explanation |
Submitted | Web 12/23/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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