Complaint #1796891 submitted on 02/22/2016 relating to Washington Federal. Complaint relates to Mortgage Conventional fixed mortgage - Application, originator, mortgage broker .
Complaint was submitted via Web and sent to the company on Monday 22nd February 2016.
My wife and I have been working with Washington Federal Bank to secure a new construction loan to build our retirement home. We began this process XXXX XXXX, XXXX. As of XXXX XXXX, with so many delays from the bank, the construction price has escalated, and the cost of the loan has increased to the point that put the project out of our budget.
We are looking for the bank to cover the cost of what we have spent in trying to secure the loan during the past year. Those costs are on an attached document.
We filed all requested documents and information in a timely manner. The banks delays during this year long process has let us both emotionally drained, full of anxiety and stress. Not a good situation for my wife who has XXXX and is suppose to avoid stress and stressful situations.
We did n't know where to turn, so we thought consumer affairs would be a good starting point.
I have attached a number of documents for your review.
We are able to answer any question that you might have.
Thank you XXXX and XXXX XXXX
Older American
| Company | Washington Federal |
| Complaint ID | 1796891 |
| Date Received | 02/22/2016 |
| Product | Mortgage Conventional fixed mortgage |
| Issue | Application, originator, mortgage broker |
| State/ZIP Code | CA 936XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/22/2016 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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