Complaint #1710738 submitted on 12/22/2015 relating to Amex. Complaint relates to Credit card - Advertising and marketing .
Complaint was submitted via Web and sent to the company on Tuesday 22nd December 2015.
As a longtime card holder who responsibly pays off his balance every month, I received a promotional email from American Express telling me " do n't forget '' that the card could " allow you the flexibility to pay over time '' during the holiday season and reminded me that I am " permitted '' to carry a balance on the card. The email did not mention that such behavior amounts to taking on personal debt, or that American Express would collect interest on this debt - though, of course, it would.
| Company | Amex |
| Complaint ID | 1710738 |
| Date Received | 12/22/2015 |
| Product | Credit card |
| Issue | Advertising and marketing |
| State/ZIP Code | NY 100XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/22/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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