Amex Complaint: Closing/Cancelling account

#1710217 21 Dec 2015

Credit card

Complaint #1710217 submitted on 12/21/2015 relating to Amex. Complaint relates to Credit card - Closing/Cancelling account .

Complaint was submitted via Web and sent to the company on Monday 21st December 2015.

Narrative (may be redacted).

My wife has a American express XXXX XXXX miles credit card, her name is XXXX XXXX XXXX I was just an additional non responsible member, when I pulled my report I saw that they are reporting me like 6 times for the same card, I immediately requested they should take me of from this card completely, when I made them aware that they are listing me six times XXXX card limit and all maximized and its effecting my credit very badly they advised me it was a mistake on their end they will make sure to take it completely, they will just have me listed as XXXX time additional when in fact they left all the XXXX cards listen on my report and just saying that I was terminated.
Thank you very much for you help

Company Amex
Complaint ID 1710217
Date Received 12/21/2015
Product Credit card
Issue Closing/Cancelling account
State/ZIP Code NY 112XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 12/21/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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