Complaint #1710851 submitted on 12/21/2015 relating to Amex. Complaint relates to Credit card - APR or interest rate .
Complaint was submitted via Web and sent to the company on Monday 21st December 2015.
I am having this American express account for like XXXX years I keep on making my payments and the balance is not getting any lower they charge an APR of 25 % which is outrageous.
I never missed a single payment ever I was the one who closed the account not they.
| Company | Amex |
| Complaint ID | 1710851 |
| Date Received | 12/21/2015 |
| Product | Credit card |
| Issue | APR or interest rate |
| State/ZIP Code | NY 112XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/21/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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