AllianceOne Recievables Management Complaint: Cont'd attempts collect debt not owed

#1709725 20 Dec 2015

Debt collection I do not know

Complaint #1709725 submitted on 12/20/2015 relating to AllianceOne Recievables Management. Complaint relates to Debt collection I do not know - Cont'd attempts collect debt not owed Debt is not mine.

Complaint was submitted via Web and sent to the company on Wednesday 6th January 2016.

Narrative (may be redacted).

Some unidentified agency claiming an association to student loan processing has been robot calling me on a weekly basis for several months WITHOUT identifying who they are!

I have XXXX instances of this contact recorded on my telephone system.

The robot states they are attempting to contact my son. When I 've contacted my son, he states that he has ALREADY been in touch with this organization. However, I 've seen NO evidence on my end that they are communicating his activity internally.

In the past 2 months, I have talked personally to their representative one time and provided him with : - A statement that my XXXX year old son is working with them already - That I have NO responsibility for ANY of his financial commitments - That they MUST cease and desist ALL efforts to contact him through me - That if they failed to heed my request, I would have no choice but to report him for creditor harassment - A lawsuit for mental anguish is a possibility due to disturbance of my peace in my own home resulting out of the non-stop nature of their robot calling - I have NO evidence that this organization is legitimate, so I will NOT provide contact information for my son In addition to this recent personal conversation, I have also " pressed 1 '' as suggested by the robot 's script twice in the past three weeks to respond that I am not the correct person to contact. Each time, pressing " 1 '' has resulted in being routed to a voicemail system where I have reiterated the same information as in the bulletted list provided previously in this complaint.

It is my belief that I have been more than patient in trying to get these people off of MY back, therefore I am making this step in an effort to get relief.

If they continue harassing me, I will seek legal counsel in an effort to speak their language by seeking monetary compensation for their harassment.

Older American, Servicemember

Company AllianceOne Recievables Management
Complaint ID 1709725
Date Received 12/20/2015
Product Debt collection I do not know
Issue Cont'd attempts collect debt not owed Debt is not mine
State/ZIP Code MO 641XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 01/06/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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