ACE Cash Express Inc. Complaint: Charged fees or interest I didn't expect

#1709134 19 Dec 2015

Payday loan Payday loan

Complaint #1709134 submitted on 12/19/2015 relating to ACE Cash Express Inc.. Complaint relates to Payday loan Payday loan - Charged fees or interest I didn't expect Charged fees or interest I didn't expect.

Complaint was submitted via Web and sent to the company on Saturday 19th December 2015.

Narrative (may be redacted).

I went to ACE Cash Express, and for the loan amount it quadrupled. I am a XXXX vet with XXXX, and I am a dislocated worker when I made arrangements to pay the account got moved to a debt collector. I am dealing with someone named national credit.

Servicemember

Company ACE Cash Express Inc.
Complaint ID 1709134
Date Received 12/19/2015
Product Payday loan Payday loan
Issue Charged fees or interest I didn't expect Charged fees or interest I didn't expect
State/ZIP Code CO 809XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 12/19/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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