Complaint #1707857 submitted on 12/18/2015 relating to Amex. Complaint relates to Credit card - APR or interest rate .
Complaint was submitted via Web and sent to the company on Friday 18th December 2015.
I have a plan of payment with the American express that I will pay them $ XXXX/month until m y balance is fully paid with an interest rate of 9.9 %. my credit card is closed. this billing period of XXXX/XXXX/XXXX to XXXX/XXXX/XXXX they increased my interest rates to XXXX %. I am seeking your office help to compel the American express to honor the agreement. Thank you very much.
Older American
| Company | Amex |
| Complaint ID | 1707857 |
| Date Received | 12/18/2015 |
| Product | Credit card |
| Issue | APR or interest rate |
| State/ZIP Code | CA 919XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/18/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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