Servis One, Inc. Complaint: Loan servicing, payments, escrow account

#1708422 18 Dec 2015

Mortgage Conventional adjustable mortgage (ARM)

Complaint #1708422 submitted on 12/18/2015 relating to Servis One, Inc.. Complaint relates to Mortgage Conventional adjustable mortgage (ARM) - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Friday 18th December 2015.

Narrative (may be redacted).

My mortgage loan servicing company is not following the terms of my loan modification agreement. The result of this is me being forced to pay several hundred dollars more a month to maintain on-time payment history. I have contacted their loan servicing department several times in the course of the last month and a half to fix the issue but have gotten no resolution.

Company Servis One, Inc.
Complaint ID 1708422
Date Received 12/18/2015
Product Mortgage Conventional adjustable mortgage (ARM)
Issue Loan servicing, payments, escrow account
State/ZIP Code WA 980XX
Consumer Consent Consent provided
Company Public Response Company believes complaint is the result of an isolated error
Company Response To Customer Closed with explanation
Submitted Web 12/18/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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