Complaint #1709548 submitted on 12/18/2015 relating to Admin Recovery, LLC. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Improper contact or sharing of info Talked to a third party about my debt.
Complaint was submitted via Web and sent to the company on Friday 18th December 2015.
Debt collector, Admin Recovery, contacted an unrelated, third party about a debt I owed to a company. This person was not listed as party to the debt so I 'm not sure how Admin Recovery even got their contact information. When Admin Recovery called the person, it was not for the purpose of verifying my contact information. They told this third party my information and what the debt was related to, including the company name even though they were not asked what the call was regarding and did not verify who the third party was before discussing the debt and/or company with the third party. They were also told that the person they were looking for ( me ) could not be reached at the number they were calling, however, they proceeded to discuss my information with the person on the phone anyway.
Admin Recovery was told by the third party that the third party was not related to the account in question, had never been related to the account in question, had no knowledge of the account in question and that they should be calling the person who was responsible and listed on the account in question.
When I confronted XXXX different reps, XXXX and XXXX XXXX, from Admin Recovery about their company contacting a third party regarding about me, they denied doing so and said that I was lying and making things up. Little do they know I have a screen shot showing where they called the person 's phone along with the date and time of the call.
Company | Admin Recovery, LLC |
Complaint ID | 1709548 |
Date Received | 12/18/2015 |
Product | Debt collection Other (i.e. phone, health club, etc.) |
Issue | Improper contact or sharing of info Talked to a third party about my debt |
State/ZIP Code | GA 305XX |
Consumer Consent | Consent provided |
Company Public Response | |
Company Response To Customer | Closed with explanation |
Submitted | Web 12/18/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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