Complaint #1709388 submitted on 12/18/2015 relating to Amex. Complaint relates to Credit card - Billing disputes .
Complaint was submitted via Web and sent to the company on Friday 18th December 2015.
Paid my bill on time with a cashiers check and was told the payment was " returned '' a week after it was " returned ''. After numerous attempts to navigate the XXXX a phone maze to talk to someone at American Express they were of no help. Tried calling four times and was knocked off the line each time for a total time on hold of 2 hours. HOW AM I SUPPOSED TO PAY MY BILL IF NO ONE WILL TALK TO ME?
| Company | Amex |
| Complaint ID | 1709388 |
| Date Received | 12/18/2015 |
| Product | Credit card |
| Issue | Billing disputes |
| State/ZIP Code | WI 537XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/18/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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