Arvest Bank Complaint: Communication tactics

#1707131 17 Dec 2015

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1707131 submitted on 12/17/2015 relating to Arvest Bank. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Communication tactics Frequent or repeated calls.

Complaint was submitted via Web and sent to the company on Thursday 17th December 2015.

Narrative (may be redacted).

XXXX XXXX calls me daily to seek a debt I owed to a bank in the amount of {$120.00} They call from a different number every few days, sometimes multiple times in a day. The person on the phone is always rude, last time I spoke to them was a few weeks ago ( now I just hang up ), on that occasion they threatened " further action '' if I did not pay the measly {$120.00}.

They tried to get my bank account information, and promised that they would not extract the funds until XXXX XXXX, I did not give them my account info, as I had bills to pay and other debts to pay.

They have threatened to take legal action, they have called me late at night, they have been rude and demanding, and they call me many times in a week. I am sick of them. I plan to pay when I can afford to, but I have many debts and many bills, and I am the sole worker in my family and my wife is pregnant. I ca n't even afford insurance.

Company Arvest Bank
Complaint ID 1707131
Date Received 12/17/2015
Product Debt collection Other (i.e. phone, health club, etc.)
Issue Communication tactics Frequent or repeated calls
State/ZIP Code OK 741XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 12/17/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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