Mariner Finance, LLC Complaint: Managing the loan or lease

#1705666 17 Dec 2015

Consumer Loan Installment loan

Complaint #1705666 submitted on 12/17/2015 relating to Mariner Finance, LLC. Complaint relates to Consumer Loan Installment loan - Managing the loan or lease .

Complaint was submitted via Web and sent to the company on Tuesday 22nd December 2015.

Narrative (may be redacted).

I filed a case with CFPB on XXXX/XXXX/15 ( case number XXXX ) with Mariner Finance. The business stated in the complaint " Mariner Finance can confirm that XXXX XXXX 's account is paid in full and his paid document will be sent to him. '' I have received XXXX bills from this company stating money is still owed and to mail payment. I checked my credit reports and they are reporting to XXXX that I owe {$180.00} and they have been charging monthly late fees of {$30.00} per month. As promised in the prior case, they never sent me any documentation nor have I done any further business with this company yet they continue to charge me a monthly late fee and the first complaint stated they waived the final {$24.00} due as a good faith gesture so I do not understand where this {$180.00} came from when they stated account was closed and no money was owed.

Company Mariner Finance, LLC
Complaint ID 1705666
Date Received 12/17/2015
Product Consumer Loan Installment loan
Issue Managing the loan or lease
State/ZIP Code PA 182XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 12/22/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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