Complaint #1796745 submitted on 02/20/2016 relating to Barclays PLC. Complaint relates to Credit card - Rewards .
Complaint was submitted via Web and sent to the company on Saturday 20th February 2016.
Barclays Bank on the XXXX XXXX Credit Card offered XXXX bonus points if I spend {$500.00} in EACH MONTH. XX/XX/XXXX - XX/XX/XXXX - XX/XX/XXXX.
However they claim I did not meet the qualifications because I did not spend enough money until my statement was closed ( XX/XX/XXXX ).
The bank would have given me the points if I had spent at least {$500.00} in EACH STATEMENT however that 's not what they have advertised.
They have advertised EACH MONTH.
EACH MONTH is not equal EACH STATEMENT.
| Company | Barclays PLC |
| Complaint ID | 1796745 |
| Date Received | 02/20/2016 |
| Product | Credit card |
| Issue | Rewards |
| State/ZIP Code | FL 333XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/20/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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