Complaint #1705844 submitted on 12/16/2015 relating to PayPal Holdings, Inc.. Complaint relates to Consumer Loan Personal line of credit - Account terms and changes .
Complaint was submitted via Web and sent to the company on Wednesday 30th December 2015.
I currently have a line of credit with PayPal credit that I 'm paying off. My monthly minimum payment is {$35.00} and it is due on the XXXX of each month. I have made the minimum payments on time for the last two months. However, my most recent statement had an unwarranted {$35.00} late fee on it, even though I had made the payment on time for the current billing cycle.
I 've attached both of my recent PayPal statements. The XXXX statement indicates that the payment was made on XXXX and was considered on-time. The XXXX statement indicates that the payment was made on XXXX for a payment that was not yet due until XXXX yet I was charged a late fee on that same statement.
| Company | PayPal Holdings, Inc. |
| Complaint ID | 1705844 |
| Date Received | 12/16/2015 |
| Product | Consumer Loan Personal line of credit |
| Issue | Account terms and changes |
| State/ZIP Code | TX 750XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 12/30/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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