Complaint #1697269 submitted on 12/15/2015 relating to Amex. Complaint relates to Credit card - Billing statement .
Complaint was submitted via Web and sent to the company on Tuesday 15th December 2015.
American Express does not list the actual due date of my credit card statement. Instead, they put a " Please Pay By '' date that is early in order to trick consumers into paying off their bill early. This is extremely misleading and, frankly, predatory. Companies should be required to list the actual due date of a bill to avoid fees and credit issues - it is a pretty simple request.
| Company | Amex |
| Complaint ID | 1697269 |
| Date Received | 12/15/2015 |
| Product | Credit card |
| Issue | Billing statement |
| State/ZIP Code | PA 150XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/15/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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