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Wells Fargo & Company Complaint: Mortgage #1695792

Wells Fargo & Company Complaint: Loan modification,collection,foreclosure

#1695792 14 Dec 2015

Mortgage Conventional adjustable mortgage (ARM)

Complaint #1695792 submitted on 12/14/2015 relating to Wells Fargo & Company. Complaint relates to Mortgage Conventional adjustable mortgage (ARM) - Loan modification,collection,foreclosure .

Complaint was submitted via Web and sent to the company on Monday 14th December 2015.

Narrative (may be redacted).

My husband lost his job XXXX XXXX, 2015. I am in nonprofit, not enough to pay our mortgage. We 've been in this home for 20 years ... stuck in a bad mortgage ( we expected to refinance this fall but he lost the job ). We have never once been late, ever, until a week ago ( but we have not been sent to credit, as it has not been 30 days ). The loss of income coincided with this loans uptick in interest rate and principal payment, which is overwhelming. WELLS FARGO will do nothing to assist while my husband is out of work. We are not asking for forgiveness, just help during this time. This morning we were told they would do nothing.

Company Wells Fargo & Company
Complaint ID 1695792
Date Received 12/14/2015
Product Mortgage Conventional adjustable mortgage (ARM)
Issue Loan modification,collection,foreclosure
State/ZIP Code CA 913XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with monetary relief
Submitted Web 12/14/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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