CarMax, Inc. Complaint: Managing the loan or lease

#1695724 14 Dec 2015

Consumer Loan Vehicle loan

Complaint #1695724 submitted on 12/14/2015 relating to CarMax, Inc.. Complaint relates to Consumer Loan Vehicle loan - Managing the loan or lease .

Complaint was submitted via Web and sent to the company on Monday 14th December 2015.

Narrative (may be redacted).

On XXXX/XXXX/2015 carmax charged me twice & its on my bank statement & I faxed them a copy of the charges. They are still declining the double charge. Check # XXXX is an unathorized charge. I need help

Company CarMax, Inc.
Complaint ID 1695724
Date Received 12/14/2015
Product Consumer Loan Vehicle loan
Issue Managing the loan or lease
State/ZIP Code FL 331XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 12/14/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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