Complaint #1695637 submitted on 12/14/2015 relating to Servis One, Inc.. Complaint relates to Bank account or service Other bank product/service - Making/receiving payments, sending money .
Complaint was submitted via Web and sent to the company on Wednesday 16th December 2015.
I made a timely payment electronically to BSI Financial. I received a notice that the payment had been scheduled. The payment did not get processed. I emailed and then called BSI to find out what the problem is. They can provide me no explanation for why my payment will not process, they can not locate a supervisor to talk with me and they will not provide me the information of the government agency they are accountable to. How can I get BSI Financial to properly process my on line loan payments?
Older American
| Company | Servis One, Inc. |
| Complaint ID | 1695637 |
| Date Received | 12/14/2015 |
| Product | Bank account or service Other bank product/service |
| Issue | Making/receiving payments, sending money |
| State/ZIP Code | CA 945XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes complaint is the result of an isolated error |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/16/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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