Complaint #1695629 submitted on 12/14/2015 relating to Pacific Union Financial, LLC. Complaint relates to Mortgage VA mortgage - Loan servicing, payments, escrow account .
Complaint was submitted via Web and sent to the company on Monday 14th December 2015.
i have a mortgage loan through Pacific Union Financial.
I have had the mortgage payment on automatic since XXXX 2014.
My payment always get to Pacific Union 2 week before the XXXX of the month.
The has been NO interruption.
There are months on their record where my payment was either applied to the wrong account, not applied at all, or never received.
As a result of their accounting, Pacific Union is asking me for new inflated monthly mortgage payment.
Their accounting has caused my account to have an escrow shortage that they want me to pay. They either have very bad accounting, they are hoping I do n't challenge them or there is a thief in their organization somewhere.
Either way they have my account in disarray.
For the record, I am not against suing them.
| Company | Pacific Union Financial, LLC |
| Complaint ID | 1695629 |
| Date Received | 12/14/2015 |
| Product | Mortgage VA mortgage |
| Issue | Loan servicing, payments, escrow account |
| State/ZIP Code | MD 207XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/14/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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