Amex Complaint: Account opening, closing, or management

#1695001 13 Dec 2015

Bank account or service Savings account

Complaint #1695001 submitted on 12/13/2015 relating to Amex. Complaint relates to Bank account or service Savings account - Account opening, closing, or management .

Complaint was submitted via Web and sent to the company on Sunday 13th December 2015.

Narrative (may be redacted).

I had a savings account with American Express Savings Bank FSB. I requested for an account closure, however there was a remaining balance in the account. I have never received any of my money from my account.

Company Amex
Complaint ID 1695001
Date Received 12/13/2015
Product Bank account or service Savings account
Issue Account opening, closing, or management
State/ZIP Code NJ 072XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 12/13/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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