Complaint #1795276 submitted on 02/19/2016 relating to Bank of America. Complaint relates to Bank account or service Checking account - Deposits and withdrawals .
Complaint was submitted via Web and sent to the company on Friday 19th February 2016.
I tried to deposit {$100.00} dollars ( XXXX XXXX ) cash at the Bank of America branch located at XXXX XXXX XXXX XXXX, XXXX XXXX, FL XXXX and the teller receiving the deposit request my Driver License so she could swipe it to which I responded with a NO because I did not think that it was proper for the Bank to obtain my personal information which is encoded in my Drivers License, besides I was making a deposit on someone else 's account NOT my personal account. She refused to take my deposit After I said No the teller told me that the Bank was required by the Internal Revenue Service to request such information from anyone XXXX depositing cash no matter the amount to which I responded that the Internal Revenue Service requires additional information when the deposit is {$10000.00} dollars or more in cash She sent me to speak to a customer service agent which I did I received the same response Bank of America will No accept my cash deposit of {$100.00} dollars cash unless I am willing to provide them with my Drivers License so that can register my information.
I know what the Internal Revenue Service requirements are as to cash deposits and I find it unbelievable that Bank of America is using the IRS name to collect private information If I am correct with my assertion I respectfully request that you send Bank of America a Cease and Desist letter so that they stop using the Internal Revenue Service as an excuse to collect private information.
Company | Bank of America |
Complaint ID | 1795276 |
Date Received | 02/19/2016 |
Product | Bank account or service Checking account |
Issue | Deposits and withdrawals |
State/ZIP Code | FL 330XX |
Consumer Consent | Consent provided |
Company Public Response | Company chooses not to provide a public response |
Company Response To Customer | Closed with explanation |
Submitted | Web 02/19/2016 |
Result | Timely Response: Yes, Consumer Disputed: No |
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