Complaint #1694735 submitted on 12/12/2015 relating to Ad Astra Recovery Services Inc. Complaint relates to Debt collection Payday loan - Communication tactics Threatened to take legal action.
Complaint was submitted via Web and sent to the company on Saturday 12th December 2015.
I received a call from AdAstra Debt collection company regarding a payday loan I owe. I was threatened numerous times by a representative named XXXX. I asked XXXX to speak to another associate and he declined. XXXX stated he is the only XXXX I am able to speak to because he is handling the account. XXXX hung up, I called the company back hoping to speak to another associate. A representative name XXXX answered the phone and stated she was unable to assist that she would be transferring me to XXXX. I explained to XXXX that I was not comfortable speaking with XXXX and she still refused to assist me with simply taking a payment. XXXX advised me that unless I want the collection to be reported to the credit bureau then I better speak with XXXX. At this time I released the line.
| Company | Ad Astra Recovery Services Inc |
| Complaint ID | 1694735 |
| Date Received | 12/12/2015 |
| Product | Debt collection Payday loan |
| Issue | Communication tactics Threatened to take legal action |
| State/ZIP Code | CA 900XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/12/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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