Complaint #1693264 submitted on 12/11/2015 relating to Focus Holding Company. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Cont'd attempts collect debt not owed Debt was paid.
Complaint was submitted via Web and sent to the company on Friday 11th December 2015.
I paid on XXXX/XXXX/2015 to Focus Receivables a collector for XXXX in full {$1000.00}. I have called Focus and they insist I still owe this amount. I have sent Focus a copy of my XXXX XXXX Statement as verification that I used my XXXX XXXX Card to pay this amount on XXXX/XXXX/2015. I have also filed a dispute with XXXX, and Focus still has refused to remove this negative status on my credit report.
I just do not know what else I can do, pay Focus again???
Thank you,
Company | Focus Holding Company |
Complaint ID | 1693264 |
Date Received | 12/11/2015 |
Product | Debt collection Other (i.e. phone, health club, etc.) |
Issue | Cont'd attempts collect debt not owed Debt was paid |
State/ZIP Code | CA 913XX |
Consumer Consent | Consent provided |
Company Public Response | Company believes it acted appropriately as authorized by contract or law |
Company Response To Customer | Closed with explanation |
Submitted | Web 12/11/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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