Focus Holding Company Complaint: Cont'd attempts collect debt not owed

#1693264 11 Dec 2015

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1693264 submitted on 12/11/2015 relating to Focus Holding Company. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Cont'd attempts collect debt not owed Debt was paid.

Complaint was submitted via Web and sent to the company on Friday 11th December 2015.

Narrative (may be redacted).

I paid on XXXX/XXXX/2015 to Focus Receivables a collector for XXXX in full {$1000.00}. I have called Focus and they insist I still owe this amount. I have sent Focus a copy of my XXXX XXXX Statement as verification that I used my XXXX XXXX Card to pay this amount on XXXX/XXXX/2015. I have also filed a dispute with XXXX, and Focus still has refused to remove this negative status on my credit report.
I just do not know what else I can do, pay Focus again???
Thank you,

Company Focus Holding Company
Complaint ID 1693264
Date Received 12/11/2015
Product Debt collection Other (i.e. phone, health club, etc.)
Issue Cont'd attempts collect debt not owed Debt was paid
State/ZIP Code CA 913XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 12/11/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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