Scottrade Bank Complaint: Using a debit or ATM card

#1693780 11 Dec 2015

Bank account or service Savings account

Complaint #1693780 submitted on 12/11/2015 relating to Scottrade Bank. Complaint relates to Bank account or service Savings account - Using a debit or ATM card .

Complaint was submitted via Web and sent to the company on Friday 11th December 2015.

Narrative (may be redacted).

According to a number of recent articles released today, such as ( XXXX ), Scottrade Bank as well as Scottrade Brokerage was the victim of a financial attack.

Scottrade was informed of these problems via complaints filed with the CFPB nearly 2 years ago today.

I would like to know why Scottrade ignored the tips and put customers at risk. Furthermore, within the Federal Complaint, it says Scottrade Financial Services is the victim which means the hackings encompassed both Scottrade Bank and Scottrade Brokerage.

Company Scottrade Bank
Complaint ID 1693780
Date Received 12/11/2015
Product Bank account or service Savings account
Issue Using a debit or ATM card
State/ZIP Code CA 959XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed
Submitted Web 12/11/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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