Complaint #1692983 submitted on 12/11/2015 relating to Amex. Complaint relates to Prepaid card General purpose card - Unauthorized transactions/trans. issues .
Complaint was submitted via Web and sent to the company on Wednesday 16th December 2015.
I tried 3 times with a lot of time to let them know I was disputing a groupon charge for XXXX I told them i only had my receipt showing it was paid they closed it 3 times saying i did not send information when just a few days ago they said they got it. They can not understand language barrier. I should be treated like a customer and groupon has no way to get a hold of ceo and write which i did no response
| Company | Amex |
| Complaint ID | 1692983 |
| Date Received | 12/11/2015 |
| Product | Prepaid card General purpose card |
| Issue | Unauthorized transactions/trans. issues |
| State/ZIP Code | IL 604XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/16/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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